All counties

Franklin County

Served by NACOLG — Regional hub: 256-389-0500

Your county contact
NACOLG Master Line
Call 1-800-838-5845

Transportation

  • Dial-A-Ride (via NACOLG)

    Rural transit routed through the main NACOLG master line.

    Call 1-800-838-5845

Food & Nutrition

  • Rural Meals on Wheels (via NACOLG)

    Rural Meals on Wheels distribution routed through NACOLG.

    Call 1-800-838-5845

In-Home Help & Medical Support

  • NACOLG Aging Services

    Medicaid Waiver and in-home support coordinated through NACOLG.

    Call 256-389-0500

Advocacy, Legal & Protection

  • Local DHR (Adult Protective Services)

    Local DHR handles APS in Franklin County. Statewide elder abuse hotline available 24/7.

    Call 1-800-458-7214

Common questions about senior help in Franklin County

Who do I call for Meals on Wheels in Franklin County, Alabama?
Start with Rural Meals on Wheels (via NACOLG) at 1-800-838-5845. Rural Meals on Wheels distribution routed through NACOLG. If no one answers, call the NACOLG Area Agency on Aging at 256-389-0500 and ask for the nutrition program for Franklin County.
Are there free rides to doctor appointments for seniors in Franklin County?
Yes. Dial-A-Ride (via NACOLG) (1-800-838-5845) helps with transportation in Franklin County. Rural transit routed through the main NACOLG master line. Call a few days ahead — most rides must be scheduled in advance.
How do I get help at home for an older parent in Franklin County?
NACOLG Aging Services at 256-389-0500 is the place to start. Medicaid Waiver and in-home support coordinated through NACOLG. You can also call NACOLG at 256-389-0500 to ask about in-home care options and waiting lists.
Where can seniors get free legal help or report abuse in Franklin County?
Local DHR (Adult Protective Services) at 1-800-458-7214. Local DHR handles APS in Franklin County. Statewide elder abuse hotline available 24/7.
Is there a cost to use these Franklin County senior resources?
No. This directory is completely free and nothing is sold here. Most listed programs are free or sliding-scale. If a program has a fee, the agency will tell you before anything starts.
What if I don't know which number to call in Franklin County?
Call the community nurse line at (205) 206-0029 or request a free callback. Nurse Joel or Nurse Dasha will listen, sort through the options with you, and point you to the right Franklin County office.